1. Introduction
Seawind Systems (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Seawind Systems when you visit our website, https://www.seawindsystems.com/ (the “Site”), or make use of our services.
By accessing our Site or using our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect various types of information, including:
- Personal Information: When you register for an account, make a purchase, or contact us, we may collect personal information such as your name, email address, phone number, billing address, shipping address, and payment details.
- Payment Information: We use Razorpay to process payments. Razorpay collects and stores your payment information such as credit/debit card details, and bank account information. We do not store your payment information directly on our servers, but we may receive limited information regarding your transaction for record-keeping.
- Automatically Collected Information: When you visit our website, we may collect information such as your IP address, browser type, operating system, browsing behavior, and other device-specific information through cookies and similar technologies.
3. How We Use Your Information
We may use the information we collect from you for the following purposes:
- To process and fulfill your orders, including sending you order confirmations and invoices.
- To communicate with you regarding your orders, inquiries, and customer support.
- To improve our services and website based on your feedback and interactions.
- To comply with legal obligations or to protect the security and integrity of our services.
- To send marketing communications, if you have opted in to receive them (you may opt out at any time).
4. Sharing Your Information
We do not share your personal information with third parties except in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website and providing our services Razorpay for payment processing.
- Compliance with Laws: We may disclose your information if required to do so by law or if we believe that such action is necessary to comply with the law, legal obligations, or to protect our rights, property, or safety.
5. Razorpay Payment Processing
We use Razorpay as a third-party payment processor. Razorpay collects your payment details and processes the transactions on our behalf. Razorpay complies with all necessary security standards to ensure your payment data is safe.
For more information on Razorpay’s data collection and privacy practices, please refer to the Razorpay Privacy Policy.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies may collect information about your browsing behavior, such as the pages you visit, the links you click, and other actions you take on our Site.
You can choose to disable cookies through your browser settings, though this may limit some functionalities of our website.
7. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
- The right to access the personal information we hold about you.
- The right to request corrections or updates to your personal information.
- The right to request deletion of your personal information, subject to legal obligations.
- The right to withdraw consent for us to use your data (where consent was previously given).
To exercise any of these rights, please contact us using the information provided below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our Site with an updated effective date.